VIVÉ Admin Tools Reference Guide
VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on creating, enrolling, disenrolling and the features of Admin Tools.
Admin Tools is a common, core functionality within VIVÉ, which is described within this guide. There is some functionality specific to Home Delivered Meal programs, such as administrating their drivers, is not described here; only within their Program Guide.
You may have accessed this guide from the VIVÉ Knowledge Base or from a program specific reference guide. At the beginning and end of this document is a link to return to the VIVÉ Knowledge Base. You can also use your browser’s back button to return to the program reference guide.
This guide provides navigational and functional instructions. For assistance with program operations or policy, please refer to your program officer or view NYC Aging’s Programs’ Standards.
In this guide you will learn:
- Accessing Admin Tools
- Viewing Users
- Searching for Users
- Creating a New User
- Editing a User
- Editing Basic Information
- Editing User Roles with Program Associations
- Inactivating a User from a Program Association