VIVÉ Dashboard Reference Guide
VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on navigating the Dashboard.
Dashboard is a common functionality within VIVÉ. You may access this guide from the VIVÉ Knowledge Base or from a program specific reference guide. At the beginning and end of this document is a link to return to the VIVÉ Knowledge Base. Or you can use your browser’s back button to return to the program reference guide.
This guide provides navigational and functional instructions. For assistance with program operations or policy, please refer to your program officer or view NYC Aging’s Program Standards.
In this guide you will learn:
- A Dashboard Overview
- The Top Menu Navigation
- Notifications
- User Name Profile
- Refresh Button
- The Top Menu Navigation
- My Enrollments
- Accessing the Client Profile
- Accessing Enrollment Menu
- My Follow-Ups
- Accessing the Follow-Up Request Screen
- My Tasks
- Accessing the Task Details