Using the VIVÉ Enrollments Reference Guide
VIVÉ is a customized client management system designed by the NYC Aging. This system
supports NYC Aging contractors in managing their client interactions and reporting on service
provided. This reference guide provides instructions on Creating, Approving, Rejecting, Assign
Worker, On Hold, and Closing Enrollments. Enrollments is a common functionality within VIVÉ.
You may have accessed this guide from the VIVÉ Knowledge Base or from a program specific
reference guide. At the beginning and end of this document is a link to return to the VIVÉ Knowledge
Base. Or you can use your browser’s back button to return to the program reference guide. This
guide provides navigational and functional instructions. For assistance with program operations or
policy, please refer to your program officer or view NYC Aging’s program’s standards.
In this guide you will learn:
- Overview of Enrollments
- Navigating to Enrollments
- Creating Enrollments
- Enrollments Menu
- Enrollments Additional Features