VIVÉ Basic Navigation Reference Guide
VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides basic instructions on the use of VIVÉ.
You may access this guide from the VIVÉ Knowledge Base or from a program specific reference guide. At the beginning and end of this document is a link to return to the VIVÉ Knowledge Base. Or you can use your browser’s back button to return to a program reference guide.
This guide provides navigational and functional instructions. For assistance with program operations or policy, please refer to your program officer or view NYC Aging’s Program Standards.
In this guide you will learn:
- VIVÉ’s Five Levels of Navigation
o Top Menu
o Details Menu
o Sub-details Menu
o Enrollment Details Menu
o Assessment & Forms Menu - Overall Tips
o List Views
o Form Views
o Page Refresh - Navigational Links
- Data Entry Options
- Searching by Filtering & Sorting
If you have any questions, please contact the VIVÉ Application Support Center by submitting a ticket through the Ticketing Module under Program Tools.