Ticketing Module

VIVÉ Reference Guide – Ticketing Module VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on creating a support ticket. Like most software, users run into various issues, have questions, or request … Read more

Reports

VIVÉ Reports VIVÉ is a client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on running reports in VIVÉ. Follow the links below to access sections of this document or external references.You may access this guide … Read more

Home Delivered Meals Program Guide 

Home Delivered Meals Program in VIVÉ Welcome to the program specific instruction for the Home Delivered Meals program in VIVÉ.  VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. Below are links to helpful resources.   Download: Common … Read more

Friendly Visiting Program Guide 

Friendly Visiting Program in VIVÉ Welcome to the program specific instruction for the Friendly Visiting program in VIVÉ.  VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. Below are links to helpful resources.   Download: Common Functionality for … Read more

Home Care Program Guide 

Home Care Program in VIVÉ Welcome to the program specific instruction for the Home Care program in VIVÉ.  VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. Below are links to helpful resources.   Download: Common Functionality for … Read more

Social Adult Day Services Program Guide 

Social Adult Day Services in VIVÉ Welcome to the program specific instruction for Social Adult Day Services in VIVÉ.  VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. Below are links to helpful resources.   Download: Common Functionality … Read more

Caregiver Program Guide

Caregiver Program in VIVÉ Welcome to the program specific instruction for the Caregiver program in VIVÉ.  VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. Below are links to helpful resources.   Download: Common Functionality for the Caregiver … Read more

QR Codes

The VIVÉ QR Codes Reference Guide VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on creating and viewing QR Codes. QR Codes is a common functionality within VIVÉ. You may access … Read more

Case Management Program Guide 

Case Management in VIVÉ Welcome to the program specific instruction for Case Management in VIVÉ.  VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. Below are links to helpful resources.   Download: Common Functionality for Case Management  (ordered … Read more

Elder Justice Program Guide 

Elder Justice in VIVÉ Welcome to the program specific instruction for Elder Justice in VIVÉ.  VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. Below are links to helpful resources.   Download: Common Functionality for Elder Justice  (ordered … Read more