Quick Start Guide

This short document provides a quick reference to the key steps for using VIVÉ, NYC Aging’s client management system. Click on the any links bellow for more information. Logging In Requires NYC.ID NYC Office of Technology & Innovation requires multi-factor authentication with systems managing client information. Therefore, a NYC.ID is required. ( More information Searching … Read more

Referral

Using the VIVÉ Referral Guide VIVÉ is a customized client management system designed by the NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on navigating, accessing and managing Referrals.Referrals is a common functionality within VIVÉ. You may have accessed this … Read more

NYC.ID Login

Using the VIVÉ NYCID Reference Guide VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on creating and viewing NYC.ID. NYC.ID are the credentials that allow you to access New York City … Read more

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Case Notes

Using the VIVÉ Case Notes Reference Guide VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on creating, editing, and finalizing Case Notes. Case Notes is a common functionality within VIVÉ. You … Read more