Using the VIVÉ Case Notes Reference Guide
VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on creating, editing, and finalizing Case Notes.
Case Notes is a common functionality within VIVÉ. You may have accessed this guide from the VIVÉ Knowledge Base or from a program specific reference guide. At the beginning and end of this document is a link to return to the VIVÉ Knowledge Base. Or, you can use your browser’s back button to return to a program reference guide.
This guide provides navigational and functional instructions. For assistance with program operations or policy, please refer to your program officer or view NYC Aging’s Program’s Standards.
In this guide you will learn:
- Case Notes Overview
- Entering Case Notes
- Editing Case Notes
- Finalizing Case Notes
- Printing Case Notes
- Linking Case Notes to Units
If you have any questions, please contact the VIVÉ Application Support Center via [email protected].