VIVÉ common functionality articles
The Monthly Unit Summary Report (MUS) summarizes entered units rolled up to cost center by service type in a month. This can assist with tracking, assessing and correcting units during the month. Eventually, this report will be attached to one’s invoice.Once you have confirmed these amounts, you must finalize the report. Once a report is … Read more
Backdate a Unit Entry To assist you and your program with backdating units, NYC Aging created this solution. You can update an event signup whether the client is new or already enrolled and active. You can continue using this process moving forward. Key Reminders — Please Ensure the Following: Learn more about backdate an event … Read more
VIVÉ Reference Guide – Ticketing Module VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on creating a support ticket. Like most software, users run into various issues, have questions, or request … Read more
VIVÉ Reports VIVÉ is a client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on running reports in VIVÉ. Follow the links below to access sections of this document or external references.You may access this guide … Read more
The VIVÉ QR Codes Reference Guide VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on creating and viewing QR Codes. QR Codes is a common functionality within VIVÉ. You may access … Read more
The VIVÉ Unit Entry Reference Guide VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on creating, voiding, and other features of Unit Entry. Unit Entry is a common functionality within VIVÉ. … Read more
Using the VIVÉ Consent Reference Guide VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on documenting informed Consent. Consent is a common functionality within VIVÉ. You may have accessed this guide … Read more
The VIVÉ Glossary VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides basic guidance instructions on the use of VIVÉ. You may have accessed this guide from the VIVÉ Knowledge Base or from … Read more
VIVÉ Events Reference Guide VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on creating, enrolling, removing and other features of Events. Events is a common, core functionality within VIVÉ. There may … Read more
The VIVÉ Contacts Reference Guide VIVÉ is a client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides basic guidance instructions on the use of VIVÉ. Contacts is a common functionality within VIVÉ. You may access this guide … Read more