Ticketing Module

VIVÉ Reference Guide – Ticketing Module VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on creating a support ticket. Like most software, users run into various issues, have questions, or request … Read more

Reports

VIVÉ Reports VIVÉ is a client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on running reports in VIVÉ. Follow the links below to access sections of this document or external references.You may access this guide … Read more

QR Codes

The VIVÉ QR Codes Reference Guide VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on creating and viewing QR Codes. QR Codes is a common functionality within VIVÉ. You may access … Read more

Unit Entry

The VIVÉ Unit Entry Reference Guide VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on creating, voiding, and other features of Unit Entry. Unit Entry is a common functionality within VIVÉ. … Read more

Consent – Verbal & Written

Using the VIVÉ Consent Reference Guide VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on documenting informed Consent. Consent is a common functionality within VIVÉ. You may have accessed this guide … Read more

Glossary

The VIVÉ Glossary VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides basic guidance instructions on the use of VIVÉ. You may have accessed this guide from the VIVÉ Knowledge Base or from … Read more

Events

VIVÉ Events Reference Guide VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on creating, enrolling, removing and other features of Events. Events is a common, core functionality within VIVÉ. There may … Read more

Contacts

The VIVÉ Contacts Reference Guide VIVÉ is a client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides basic guidance instructions on the use of VIVÉ. Contacts is a common functionality within VIVÉ. You may access this guide … Read more

Admin Tools

VIVÉ Admin Tools Reference Guide VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on creating, enrolling, disenrolling and the features of Admin Tools. Admin Tools is a common, core functionality within … Read more

Documents

The VIVÉ Documents Reference Guide VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on adding, viewing, and editing documents. Documents is a common functionality within VIVÉ. You may access this guide … Read more