Using the VIVÉ Client Search Reference Guide
VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC
Aging contractors in managing their client interactions and reporting on services provided. This
reference guide provides instructions on conducting client searches in VIVÉ.
Client Search is a common functionality within VIVÉ. You may have accessed this guide from the VIVÉ
Knowledge Base or from a program specific reference guide. At the beginning and end of this document
is a link to return to the VIVÉ Knowledge Base. Or, you can use your browser’s back button to return to
the program reference guide.
This guide provides navigational and functional instructions. For assistance with program operations or
policy, please refer to your program officer or view NYC Aging’s program’s standards.
In this guide you will learn:
- Client Search Overview
- Client Search
- New Client Entry
If you have any questions, please contact the VIVÉ Application Support Center by submitting a ticket through the Ticketing Module under Program Tools.