Elder Justice Program Guide 

---

Elder Justice in VIVÉ

Welcome to the program specific instruction for Elder Justice in VIVÉ.  VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. Below are links to helpful resources.  

Download:

• Complete Elder Justice Program Guide in PDF
• Elder Justice High Risk + Case Actions User Guide
• Enhanced Case Action Due Dates tab and Timeliness Documentation

Common Functionality for Elder Justice

(ordered by relevance)

• NYC.ID 
• Client Search (Video) 
• Consent – Verbal & Written 
• Client Profile 
  • Demographics: Emergency Preparedness (Video) 
  • Demographics: Financial (Video) 
  • Demographics: NYSOFA Additional Info (Video) 
• Contacts 
  • Search & Add Contacts (Video) 
  • Manage & Edit Clients (Video) 
• Enrollments 
• Events (Video) 
• Unit Entry (Video) 
• Case Notes (Video) 
• Follow Up (Video) 
• Referral 
  • Receiving Referrals (Video) 
  • Sending Referrals (Video) 
• Dashboard (Video) 
• Documents (Video) 
• Admin Tools (Video)