Using the VIVÉ NYCID Reference Guide
VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on creating and viewing NYC ID.
NYC ID are the credentials that allow you to access New York City government’s systems and network, such as VIVÉ, which is behind NYC’s Firewall. You may be familiar with NYC ID as it is also used to access PASSPort. NYC ID is managed by NYC Office of Technology (OTI) and Innovation, not by NYC Aging.
This guide provides an overview. Specific questions should be made by submitting a ticket to OTI. This guide may also be accessed from the VIVÉ Knowledge Base. At the beginning and end of this document is a link to return to the VIVÉ Knowledge Base. Users can also use their browser’s back button to return to the program reference guide.
In this guide you will learn:
- Logging into VIVÉ
- Accessing NYC ID
If you have any questions, please report an issue to NYC Office of Technology & Innovations.