Older Adult Center Program Guide

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Older Adult Centers in VIVÉ

Welcome to the program specific instruction for Older Adult Centers in VIVÉ.  VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. Below are links to helpful resources.  

Download:

• Complete Older Adult Center Program Guide in PDF  

Common Functionality for Older Adult Centers

(ordered by relevance) 

• NYC.ID 
• Client Search (Video) 
• Consent – Verbal & Written 
• Client Profile 
  • Demographics: Emergency Preparedness (Video) 
  • Demographics: Financial (Video) 
  • Demographics: NYSOFA Additional Info (Video) 
• Enrollments 
• Events (Video) 
• QR Codes (Video) 
• Unit Entry (Video) 
• Case Notes (Video) 
• Follow Up (Video) 
• Referral 
  • Receiving Referrals (Video) 
  • Sending Referrals (Video) 
• Contacts 
  • Search & Add Contacts (Video) 
  • Manage & Edit Clients (Video) 
• Dashboard (Video) 
• Documents (Video) 
• Admin Tools (Video)