The VIVÉ Unit Entry Reference Guide
VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on creating, voiding, and other features of Unit Entry.
Unit Entry is a common functionality within VIVÉ. You may access this guide from the VIVÉ Knowledge Base or from a program specific reference guide. At the beginning and end of this document is a link to return to the VIVÉ Knowledge Base. Or you can use your browser’s back button to return to the program reference guide.
This guide provides navigational and functional instructions. For assistance with program operations or policy, please refer to your program officer or view NYC Aging’s Program’s Standards.
In this guide you will learn:
- Overview of Unit Entry
- Editing Existing Units from Details Menu
- Entering Units via the Details Menu
- Entering Units from the Enrollment Details Menu
- Editing Units from Enrollment Details Menu
- Entering Units from Program Tools
- Editing an Existing Unit Entry via Program Tools
- Entering Units by QR Code Scanning
- Anonymous Unit Entry
- Voiding a Unit
- Monthly Unit Summary