Naturally Occurring Retirement Community (NORC) Program Guide 

NORCs in VIVÉ Welcome to the program specific instruction for Naturally Occurring Retirement Communities (NORCs) in VIVÉ.  VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. Below are links to helpful resources.   Download: Common Functionality for NORCs  … Read more

Older Adult Center Program Guide

Older Adult Centers in VIVÉ Welcome to the program specific instruction for Older Adult Centers in VIVÉ.  VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. Below are links to helpful resources.   Download: Common Functionality for Older … Read more

Unit Entry

The VIVÉ Unit Entry Reference Guide VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides instructions on creating, voiding, and other features of Unit Entry. Unit Entry is a common functionality within VIVÉ. … Read more

Basic Navigation

VIVÉ Basic Navigation Reference Guide VIVÉ is a customized client management system designed by NYC Aging. This system supports NYC Aging contractors in managing their client interactions and reporting on services provided. This reference guide provides basic instructions on the use of VIVÉ. You may access this guide from the VIVÉ Knowledge Base or from … Read more

Enrollments

Using the VIVÉ Enrollments Reference Guide VIVÉ is a customized client management system designed by the NYC Aging. This systemsupports NYC Aging contractors in managing their client interactions and reporting on serviceprovided. This reference guide provides instructions on Creating, Approving, Rejecting, AssignWorker, On Hold, and Closing Enrollments. Enrollments is a common functionality within VIVÉ.You may … Read more

Client Search

Using the VIVÉ Client Search Reference Guide VIVÉ is a customized client management system designed by NYC Aging. This system supports NYCAging contractors in managing their client interactions and reporting on services provided. Thisreference guide provides instructions on conducting client searches in VIVÉ. Client Search is a common functionality within VIVÉ. You may have accessed … Read more

Client Profile

Using the VIVÉ Client Profile Reference Guide VIVÉ is a customized client management system designed by NYC Aging. This system supports NYCAging contractors in managing their client interactions and reporting on services provided. Thisreference guide provides instructions on creating, editing, and viewing the Client Profile.The Client Profile is a common functionality within VIVÉ. You may … Read more

Internal Post

Testing for NYC Aging Staff Post This page is used for testing to see if we can create post only accessible to internal users.

Quick Start Guide

This short document provides a quick reference to the key steps for using VIVÉ, NYC Aging’s client management system. Click on the any links bellow for more information. Logging In Requires NYC.ID NYC Office of Technology & Innovation requires multi-factor authentication with systems managing client information. Therefore, a NYC.ID is required. ( More information Searching … Read more